Terms of Use



  • National Association of Mortgage Underwriters (NAMU): Serial #: 77550606 / Registration #: 3598032
  • Certified Master Mortgage Underwriter (CMMU): Serial #: 86752390 / Registration #: 4945639
  • UNDERWRITER BOOTCAMP (UB): Serial #: 85868654 / Registration #: 4425017
  • PROCESSOR BOOTCAMP (PB): Serial #: 85868678 / Registration #: 4425018
  • CERTIFIED MORTGAGE UNDERWRITER (CMU) - Serial #: 87087502 / Registration #: 5140923

How To Contact Us

National Association of Mortgage Underwriters, Inc. (DBA: NAMU) is a "for profit" Florida corporation with a mailing address at: Presidential Circle -- 4000 Hollywood Blvd. -- Suite 555-South -- Hollywood, FL 33021. You can email us at contact@mortgage-underwriters.org or call us at (954)323-7516. You can also fax us at (954)323-7518.

About Membership
NAMU® membership is transferable as you relocate. Upon arrival at your new location, simply notify the NAMU® office with your updated address and contact information. Memberships are not transferable from one person to another.  

Member Complaint Resolution (Not Provided): We do not get involved in member complaint resolution, and as such, will not become the judge or jury in deciding who is right and who is wrong.

Refund Policy: No refunds or credits will be issued if a student and/or customer has logged into any recorded/“live” webinar course or has requested a Certificate of Completion for the course/certification/bootcamp/bundled package purchased. If a student and/or customer has not logged into a recorded/“live” webinar course or has not requested a Certificate of Completion, the customer is entitled to a full refund (minus a $75 administrative cancellation fee) provided a refund request is received in writing or via e-mail by NAMU® within (5) calendar days from the date of purchase. 

Discount/Special Offer Disclaimer: All discounts, special offers, bundled package deals & coupons cannot be combined with any other special offer, promotion, discount or group offer. 

Yearly Re-Certification Policy: The National Association of Mortgage Underwriters® (NAMU®) added a new yearly re-certification requirement in June 2016. This policy requires all new NAMU® certified members to get re-certified each year in order to maintain active NAMU® certification. However, all active NAMP® members that received NAMU® certification prior to June 2016 will be “grandfathered in” and not required to get re-certified each year. These "grandfathered in" NAMU® certified members must still maintain active NAMU® membership as well as adhere to the NAMU® Code of Ethics for NAMU® certification to remain active.

Certification Standards: Individuals applying for NAMU® certification must comply with the highest level of ethical and moral standards. Exclusions from obtaining NAMU® certification may include individuals who have a felony conviction for theft, embezzlement, murder or any violent crime including rape, or a tax-fraud felony conviction. Those convicted of felonies of a financial nature are not eligible to sit for any of the certification exams. Note: by submitting an application, you are authorizing NAMU® access to your confidential information including employment, academic, and criminal records. This authorization is in effect until permission is revoked in writing (by mail, e-mail, or fax).

NAMU® Membership/NAMU® Certification Revocation: We reserve the right, at any time, to revoke your NAMU membership and/or NAMU® certification for reasons including (but not limited to) violation of the NAMU® Code of Ethics, expiration of NAMU® membership/certification, etc.

Use of NAMU® Logo & Name on Promotional Materials: We do NOT allow members to use the NAMU® logo/name on any promotional materials (i.e. business cards, websites, brochures, online/print advertising, etc.). However, you may list your active NAMU®-certification and active NAMU® membership on your resume and LinkedIn.com profile. For example,  you may add the NAMU® certification acronym to your LinkedIn.com profile name (for example, John Smith, NAMP®-CMMU). You may also add the NAMU® certification to your LinkedIn.com "Certifications" section of your profile, i.e. Certified Master Mortgage Underwriter (NAMU®-CMMU). NOTE: Please do NOT add your NAMU Member # as the "License #”. Remember, your NAMU® certification is not a license; it is strictly a “professional development” program.

Opinion-Editorial (Op-Ed) Disclaimer For NAMU® Library Articles: The views and opinions expressed in the NAMU® Library articles are those of the authors and do not necessarily reflect any official NAMU® policy or position. Examples of analysis performed within this article are only examples. They should not be utilized in real-world application as they are based only on very limited and dated open source information. Assumptions made within the analysis are not reflective of the position of NAMU®.

Training & Certification Disclaimer: All training & certification offered through NAMP®/NAMU® is "professional development" and is for informational purposes only (not to serve as licensure training or legal advice). Obtaining NAMP®/NAMU® certification does not imply you are an "expert" or "licensed" in any mortgage related field -- it simply means you have taken (X) hours of training, passed a timed online proctored exam and passed a third-party background check. It also does not guarantee you will find a job. We do not provide job placement assistance. We are not owned, operated or affiliated with HUD, FHA, VA, State Government or Federal Government in any way. NAMP®/NAMU® certification is not a local, State or Federal Government issued certification. We reserve the right, at any time, to strengthen and enhance any NAMP® certification by changing curriculum and/or discontinuing any of the training classes included in any NAMP®/NAMU® certification. We also reserve the right, at any time, to change the NAMP®/NAMU® certification process and/or discontinue any NAMP®/NAMU® certification altogether.

NAMU Member Information (Public Profile) - Hold Harmless / Indemnify: Your privacy is very important to us, and we take every measure to safeguard your privacy. HOWEVER, if you provide  NAMU® with your Name/Profile Image as it relates to your  NAMU® Membership/Certification, this means you give  NAMU® permission to publish it within the  NAMU® website /  NAMU® Member Directory. And as such, this means that you are allowing everyone, including people off of the  NAMU® website, to access and use that information, and to associate it with you (i.e., your name and profile picture). Your decision to post your Name/Profile Image within the  NAMU® Website /  NAMU® Member Directory means you shall hold harmless and indemnify  NAMU® and its agents, directors, officers, members, employees and/or volunteers from any and all claims, loss, damage, costs (including court costs & attorney fees) however caused resulting from or arising out of or in any way connected to your Name/Profile Image being made public via the  NAMU® Website /  NAMU® Member Directory. NOTE: If you prefer to not have your Name/Profile Image posted on the NAMU® Website / NAMU® Member Directory, you may opt out at any time by simply emailing or calling us directly at 202-261-6505, and we will promptly remove it.

Members-Only Discount Program - Hold Harmless / Indemnify: NAMU® provides its active NAMU® members with a value-added discount program via a 3rd-party company, Entertainment Benefits Group, LLC. -- offering members a variety of discounts on entertainment and travel. By accessing the NAMU® members-only discounts offered via Entertainment Benefits Group, LLC. you hereby agree to hold harmless and indemnify NAMU® and its agents, directors, officers, members, employees and/or volunteers from any and all claims, loss, damage, costs (including court costs & attorney fees) however caused resulting from or arising out of or in any way connected to your business interactions, purchases, etc. with Entertainment Benefits Group, LLC. Furthermore, NAMU® is not owned or operated by Entertainment Benefits Group, LLC. in any way, and as such, any & all complaints, issues, refund requests, etc. must be directed to Entertainment Benefits Group, LLC. -- not NAMU®. 

Background Checks for NAMU Certification: NAMU® is NOT the company running your background check directly. NAMU® will instead request a third-party company, Sterling Talent Solutions (FKA: TalentWise), to conduct a background check on your behalf (via a secure online portal which you will enter your own identification information such as social security #, birth date, etc.). If you agree to have Sterling Talent Solutions run your background check as it relates to a NAMU®/ NAMP® certification, you shall hold harmless and indemnify  NAMU® and its agents, directors, officers, members, employees and/or volunteers from any and all claims, loss, damage, costs (including court costs & attorney fees) however caused resulting from or arising out of or in any way connected to the background check conducted on your behalf by Sterling Talent Solutions. 

Hold Harmless/Indemnify: By proceeding forward with obtaining any NAMU® certification, you hereby agree to indemnify and hold harmless NAMU® and its employees, officers, directors, trustees, shareholders, affiliates, and agents (as it relates to your NAMU® certification) from and against any and all liabilities, actions, claims, damages, costs, losses, and expenses, including, without limitation, reasonable attorneys’ fees & costs, arising out of (a) any negligent act or omission by you, or (b) any breach of any term contained in the NAMU® certification paperwork. This indemnification shall remain effective indefinitely and shall not terminate with the expiration or termination of the NAMU® certification paperwork.

All content appearing on this Web site is the property of National Association of Mortgage Underwriters® (NAMU®). Copyright © 2016. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 National Association of Mortgage Underwriters® (NAMU®). All rights reserved. 

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by NAMU®. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of NAMU®'s Online Store or any third party, except as expressly granted herein. 

Use of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. NAMU®'s Online Store and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if NAMU®'s Online Store believes that customer conduct violates applicable law or is harmful to the interests of Online Store and its subsidiaries.
Website Links

NAMU® provides links to other non-affiliated Internet sites. You should review any unaffiliated Internet sites to determine its policies on privacy and security and for information on how it uses data. NAMU® is not responsible for such unaffiliated Internet sites' policies, and expressly disclaims any and all liability related to such policies.

At certain places on this Web Site, live "links" to other Internet addresses can be accessed ("Linked Sites"). Such Linked Sites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of NAMU®. NAMU® does not endorse, approve, certify or control these Linked Sites and does not guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of information that they contain. Use of Linked Sites is voluntary, and should only be undertaken after an independent review by the user of the accuracy, completeness, efficacy and timeliness of the information contained therein. In addition, it is the user's responsibility to take precautions to ensure that material selected from such Linked Sites is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. NAMU® is not responsible for, and expressly disclaims all liability for, (i) the contents of any Linked Site, (ii) damages of any kind arising out of the use of such Linked Sites, or (iii) reference to or reliance on information contained therein.


Each party hereto may terminate this Agreement at any time for any reason. Notwithstanding the foregoing, all obligations which arose under this Agreement prior to its termination will survive termination, including but not limited to, all representations, warranties, and covenants and indemnification obligations of the parties.

By accessing this Web Site, you have directed your system to a computer located in the State of Florida. This Agreement and services rendered shall be deemed to have been entered into and performed at NAMU® company headquarters in the State of Florida, and all questions concerning the validity, interpretation, or performance of any of its terms or provisions, or any rights, or obligations of the parties hereto, shall be governed by and resolved in accordance with the laws of the State of Florida, without giving effect to the principles of conflict of laws. You agree that the state courts located in Broward County, Florida shall be the venue and exclusive proper forum in which to adjudicate any case or controversy arising either directly or indirectly, under or in connection with this Agreement in the court. You agree not to contest or challenge the jurisdiction or venue of the court. 

If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, including without limitation, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provisions will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in full force and effect.

This Agreement constitutes the entire Agreement between you and NAMU® with respect to the use of this Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and NAMU® with respect to this Web Site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The rights and obligations under this Agreement may not be assigned, including by operation of law, without the expressed written consent of NAMU®.

Failure or delay in exercising any right shall not act as a waiver of any right, nor shall any single or partial exercise of any right preclude any other or further exercise thereof. No waiver of any of the provisions of this Agreement shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by the party marking the waiver. Remedies herein are deemed as cumulative and nonexclusive of each other.

Nothing contained in this Agreement shall be deemed to create, nor shall this Agreement be construed so as to create, a joint venture, agency or employment relationship between NAMU® and member client.

This Agreement shall be construed as though drafted by both parties and shall not be construed against or in favor of any party.

Captions and paragraph headings herein are for convenience only, and shall not be used in construing this Agreement.

Any rights not expressly granted herein are reserved.


NAMU® reserves the right, at any time and from time to time, to change the Terms, Conditions and Notices under which this Web Site is offered.